Best Price Guarantee

Every day best price guaranteed

Book at the best excursions for an unbeatable best price — guaranteed.

With, you can be confident that you’re paying at the best possible rate. Found a cheaper price for the same exact booking somewhere else? We’ll match or beat it! We will reward you with a discount coupon, so you can use it for your next transaction.

Know More About Best Price Guarantee

Please read the following terms & conditions before proceeding with your request.

General Terms of Service


  • Currently only applicable for prices displayed by other online travel agencies. All prices must be in Thailand Bath. Best Price Guarantee does not extend to pricing in other currencies
  • A claim must be submitted within 3 hours after the hotel voucher has been issued.
  • Only applicable for the final price as shown on the last booking page. The price shown must already include all taxes and fees.

A Best Price Guarantee claim will be denied if:

  • The customer's booking has been changed or cancelled.
  • The lower price from the other online travel agency is not publicly displayed
  • Details of the screenshot you submitted to us are out-of-date or can no longer be found on the website.


  • Domestic & International excursions
  • The compared details must be identical to your booking details, including:     
  • Excursion and seat or ticket type
  • Duration of excursions
  • Tour occupancy
  • Dining availability
  • Tour and activity facilities (Boat, Snorkeling, Tour Insurance, etc.)
  • Prepayment and cancellation policy
  • Payment methods (bank transfer, credit card, ATM, etc.)

Best Price Guarantee does not apply to unpublished rates, which include:

  • Private rates
  • Package or promotional rates
  • Hotel rooms sold as part of a travel package
  • Prices sold to a specific group (not to the public), which include:     
  • Corporate discount rates
  • Group or meeting rates
  • Any rates requiring membership
  • Loyalty programs
  • Any kind of prices specifically sold to an organization, groups or individuals and not to the public

Compensation Coupon

  • Coupon will be sent once your claim has been approved. The coupon value varies depending on the price difference between your booking and the price displayed by the other online travel agency.
  • Valid for sixth month from the date of issuance
  • Applicable for tour purchases only
  • Minimum transaction applies, subject to coupon nominal value.
  • Discount coupon cannot be combined with any other promotions
  • Discount coupon will be invalid if your claimed reservation is changed, cancelled or refunded


  • has the right and discretion to determine the validity of any claim, including but not limited to determining that it meets all terms, conditions, and claims processing requirements.
  • has the right to modify or discontinue Best Price Guarantee or restrict its availability to any person, at any time, for any or no reason, and without prior notice or agreement from you.